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Terms & Conditions

Refunds, Returns and Exchanges

90-Day Money-Back Guarantee on Your First Order – No Questions Asked

  • Return any unsold, undamaged products for a full refund.

  • We cover return shipping and will provide a prepaid shipping label.

  • Refunds are issued within 1 business week after returned items are received and inspected.


Lifetime Replacement or Credit on Customer Returns

  • For any product your customers return as defective, we offer your choice of a replacement or a credit memo.

  • We may request that defective items be returned to us (at our expense) for quality control purposes. A prepaid shipping label will be provided if requested.


Free Exchange of Any Slow-Moving Products

  • Undamaged items may be exchanged for full credit of the original purchase price if returned within one year of the purchase date.

  • Items purchased more than one year prior may be exchanged with a 25% restocking deduction and are credited at the current price published on our website at the time of exchange.

  • Discontinued items purchased more than one year prior to exchange are eligible for a 25% credit based on the original purchase price.

  • To initiate an exchange, email us a list of SKUs and quantities you’d like to return and we’ll reply with packing instructions. (Please note: we do not provide a shipping label or reimburse shipping costs for exchanges.)