90-Day Money-Back Guarantee on Your First Order – No Questions Asked

• Return any unsold, undamaged products for a full refund.

• We cover return shipping and will provide a prepaid shipping label.

• Refunds are issued within 1 business week after returned items are received and inspected.

Lifetime Replacement or Credit on Customer Returns

• Customers with NET 30 Terms have limited lifetime warranty on every product we sell.  For any product your customers return as defective, we offer your choice of a replacement or a credit memo.

• We may request that defective items be returned to us for quality control purposes.

• Customers without NET terms may return defective items within 1 year of purchase date.

Free Exchange of Any Slow-Moving Products

• Undamaged items may be exchanged for full credit of the original purchase price if returned within one year of the purchase date.

• Items purchased more than one year prior may be exchanged with a 25% restocking deduction and are credited at the current price published on our website at the time of exchange.

• Discontinued items purchased more than one year prior to exchange are eligible for a 25% credit based on the original purchase price.

• Discontinued items purchased more than two years prior are not eligible for return credit.

• To initiate an exchange, email us a list of SKUs and quantities you’d like to return and we’ll reply with packing instructions. (Please note: we do not provide a shipping label or reimburse shipping costs for exchanges.)